Privacy Policy

Healthcare Data: We require explicit consent to collect, store, and process health-related data in compliance with healthcare regulations.

Financial Data: Consent is obtained for processing financial transactions and storing financial information.

Social Media Data: Users must provide explicit consent before connecting their Meta accounts to Helix and enabling content management features.

Third-Party Integration: Explicit consent is required for sharing data with third parties, particularly when integrating with centralized government medical records systems.

Healthcare Management: To manage and store electronic health records, facilitate patient care, and ensure compliance with healthcare regulations.

Financial Operations: To manage billing, payments, and other financial transactions within our ERP system.

Social Media Management: To facilitate the creation and management of social media content, campaigns, and interactions on Meta platforms.

Service Improvement: To analyze usage data, improve our services, and tailor user experiences.

Healthcare Providers: Data is shared with authorized healthcare providers only as necessary for patient care.

Government Medical Records Systems: Data may be shared with centralized government medical records systems only with explicit permission from the healthcare facility.

Social Media Platforms (Meta): Social media content and related data are shared with Meta platforms as required for content management and campaign functionalities.

Third-Party Service Providers: We may engage third-party service providers to assist in data processing, hosting, or analytics, provided they adhere to strict confidentiality agreements.

Legal Obligations: We may disclose data when required by law, to protect our legal rights, or to comply with regulatory requirements.

Encryption: All sensitive data, including health and financial information, is encrypted during transmission and storage.

Access Controls: We implement stringent access controls to ensure that only authorized personnel can access sensitive information.

Regular Audits: We conduct regular security audits and vulnerability assessments to maintain high standards of data protection.

Health Records: Retained in compliance with healthcare regulations and best practices.

Financial Records: Retained for financial reporting, audit, and compliance purposes.

Social Media Data: Retained for the duration of the use of our social media management features.

User Rights: Users have the right to request data deletion, subject to legal retention requirements.

Access: Users can request access to their personal and healthcare information at any time.

Correction: Users can request corrections to any inaccurate or incomplete data.

Deletion: Users can request the deletion of their data, subject to legal and regulatory obligations.

Objection: Users can object to certain types of data processing, particularly for marketing purposes.

Portability: Users can request the transfer of their data to another service provider.

Data Handling: We ensure that any data shared with third-party platforms like Meta is limited to what is necessary to enable the required functionalities.

Compliance: All third-party integrations comply with applicable privacy laws, Meta’s platform policies, and Helix’s internal data protection standards.

Explicit Consent: Third-party data sharing, especially with government medical records systems, is subject to explicit consent from the healthcare facility involved.