Multi-branch groupMulti-branch group · Saudi Arabia
How Basaffar Group runs every branch on one Helix system
Before
Each branch on its own tools
After
One ledger for every branch
Compliance
ZATCA Phase 2 e-invoicing
The challenge
Branches that could not agree
Basaffar Group operates multiple branches in Saudi Arabia. Each branch had its own way of working — billing in one place, pharmacy in another, the patient record somewhere else. Group-level reporting meant stitching exports together by hand.
The solution
One platform and one ledger, every branch
Helix put the branches on one platform with a single ledger and group-level reporting, while each branch kept the local workflows it needed. The rollout was phased, branch by branch.
Every branch on one platform, with group-level reporting
ZATCA Phase 2 e-invoicing for Saudi Arabia
Pharmacy and billing reconciled to the patient record
The outcome
One version of the truth for the whole group
Billing, pharmacy and the clinical record now live on the same system, so branch and group numbers come from one ledger instead of merged spreadsheets. Doctors work in a system designed by doctors, and management sees the whole group in one place.