Every integration, by category
Because Helix is one EMR and ERP, each connection works from the same record — no middleware and no reconciliation between systems. Some connections need your facility’s own credentials or regulator onboarding; we set them up with you.
UAE health information exchanges
UAE regulators expect clinical data to flow into the national exchanges. Helix connects to all three, so the record your team writes is the record the regulator receives.
Sends HL7 v2 patient, visit, order and result messages to NABIDH as your team works, and logs every response.
Connects to Malaffi through its gateway, with single sign-on from the patient file straight into the Malaffi portal.
Connects to Riayati, MOHAP's unified medical record, for clinics licensed in Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain.
UAE insurance e-claims, eRx & prior authorization
Claims start from the chart and the invoice, so the documentation matches the code. Remittances come back into the same ledger.
Claim submission, eRx, prior authorization and remittance advice, from the same record the doctor charts in.
Claims and prior-authorization requests to the DOH e-claims platform, reconciled back to the patient's invoice.
Claims are generated from invoices and checked before submission; rejections return to the ledger with what needs fixing, ready to resubmit.
Saudi Arabia: NPHIES & ZATCA
For Saudi providers, Helix handles insurance through NPHIES and e-invoicing through ZATCA Phase 2 — both posting to one ledger.
Eligibility, pre-authorization, claims and resubmission through Waseel, plus CCHI insurance lookup.
Signed e-invoices with reporting (B2C) and clearance (B2B), credit notes, and an onboarding wizard that runs in the browser.
Laboratory, imaging & pharmacy
Orders leave from the chart and results come back to it — from your own analyzers, reference labs and PACS.
Analyzer interfaces over HL7 (plus serial, TCP and file), so results land on the worklist and in the chart without re-typing.
Send-out orders to Unilabs, with results returned into the patient chart.
Order and result exchange with the Health360 lab network.
Connect your own PACS over DICOMweb and view imaging studies in the browser, from the patient file.
A UAE compounding pharmacy and lab running on CompoundFlow, Helix's compounding platform.
Patient messaging
Reminders, confirmations, results links and campaigns reach patients on the channels they already use — with consent tracked.
Reminders, templates, media and two-way chat in a unified inbox with Instagram and Messenger.
SMS through SMSGlobal, Taqnyat, Jawal, Ad-Ventura, SMS Misr and Alfa Cell, so messages route well in each market.
Transactional email and campaigns through SendGrid, and push notifications through Firebase.
Marketing & ad platforms
Connect ad accounts to the CRM so you can follow a patient from the ad they clicked to the booking, the visit and the invoice.
Lead ads flow into the CRM, the Conversions API sends back real outcomes, and audiences stay in sync.
Google Ads connection and Google reviews in the reputation inbox.
Connect ad accounts in the CRM's Advertise hub and attribute leads to campaigns.
Booking partners
Appointments from booking platforms land in the same Helix calendar as your front desk's.
Two-way sync of doctors, services and availability, with reschedules and cancellations pushed back.
MedQuick appointments sync into your Helix calendar.
Appointment status sync between Sanoflow and Helix.
Payments
Take card payments online and send payment links, reconciled to the patient's invoice.
Online card payments and payment links sent to patients, posted to the invoice automatically.
Card payments with Tap, a payment provider popular across the GCC.
Accounting & banking
Helix has its own full double-entry ledger. If your finance team also uses an accounting package, Helix keeps it in sync.
Invoices, payments and contacts sync to Xero; chart of accounts and tax rates sync back.
Invoice, payment and customer sync with QuickBooks Online.
Invoice, payment and customer sync with Zoho Books.
Bank feeds from Emirates NBD, ADCB, FAB, DIB, Mashreq, RAKBANK and more, for faster reconciliation.
Wearables & fitness
For longevity, wellness and sports-medicine programs, bring device data into the patient's record.
Recovery, sleep and workout data.
Weight, blood pressure and other body measurements.
Equipment and workout data.
Identity
Register patients accurately the first time.
Reads the Emirates ID card at registration to create or match the patient record, and tracks ID expiry.
HL7, FHIR, DICOM and the standards each partner expects
Helix uses the standard each partner’s system actually expects. Because it’s one platform, a claim, an e-invoice and an exchange message all point to the same patient, visit and charge.
HL7 v2
Patient, order and result messages for NABIDH and for lab analyzer interfaces, logged for audit.
FHIR R4
Export clinical data in FHIR R4 format for research and interoperability.
DICOMweb
Query, retrieve and view imaging studies from your PACS, in the browser.
SAML 2.0 single sign-on
Signed single sign-on from the patient file into the Malaffi portal.
Regulator web services
The published interfaces of eClaimLink, Shafafiya and ZATCA, used exactly as each regulator specifies.
OAuth2 + webhooks
For accounting tools, ad platforms and wearables: authorize once, refresh automatically, receive events as they happen.