Specialty · Family Medicine & General Practice

Family medicine EMR for high-volume primary care

Helix is a family medicine EMR for GP clinics and polyclinics: a Pre-visit Brief before you call the patient, quick lab panels, a Results Inbox and a scribe that writes the note.

Verto · Ambient scribe
LISTENING · 2 speakers
DrWhat brings you in today?
PtI’ve had a sore throat and mild fever for three days.
DrAny cough or difficulty swallowing?
PtSome difficulty swallowing, no cough.
Structured note
HPI
3-day history of sore throat, subjective fever, mild odynophagia. No cough.
Exam
Pharyngeal erythema, tonsillar exudate. Tender anterior nodes.
Assessment
Acute pharyngitis — likely streptococcal.
Plan
Rapid strep test. Amoxicillin if positive. Symptomatic care.
Clinician approvesICD-10: J02.0
Built for
Family physiciansGeneral practitionersInternistsPractice nurses
Capabilities

Less typing, fewer things missed

Before the visit

A Pre-visit Brief for every patient

Before you call the patient in, the brief shows clinical flags, why they are here today, active problems, medications and allergies, open care gaps and a one-line timeline of their last visits, with an overall risk rating.

Risk rating: routine, watch, critical
Care gaps
Last 15 visits at a glance
Helix EMR · Encounter
SA
Sara Al Mansoori · 34F
MRN 00482-19 · Endocrinology · Dr. Nasr
Allergy: Penicillin
Assessment & Plan
Type 2 diabetes mellitus — stable on metformin
HbA1c 6.8% (↓ from 7.4%)
Continue 1000mg BID · recheck 3 mo
Verto draftedSigned
Vitals
BP124/78
HR72 bpm
BMI27.4
SpO₂98%
Charting

Structured charts, not walls of text

The family medicine chart covers history, examination, lifestyle, preventive care, assessment and plan, with PHQ-9 and AUDIT-C built in and a minor-procedure chart type. General and internal medicine use the Continuity Deck, which records the exam by exception.

Preventive and lifestyle sections
PHQ-9 and AUDIT-C
Minor-procedure visits
Helix EMR · Encounter
SA
Sara Al Mansoori · 34F
MRN 00482-19 · Endocrinology · Dr. Nasr
Allergy: Penicillin
Assessment & Plan
Type 2 diabetes mellitus — stable on metformin
HbA1c 6.8% (↓ from 7.4%)
Continue 1000mg BID · recheck 3 mo
Verto draftedSigned
Vitals
BP124/78
HR72 bpm
BMI27.4
SpO₂98%
Orders & results

Quick panels and a Results Inbox

Order common bundles in one click: diabetes, thyroid, liver, cardiac and pre-op panels. Results come back to the Results Inbox, where critical values escalate until acknowledged.

One-click lab panels
Critical-value escalation
Referrals tracked to booking
Helix · Operations
Revenue today
AED 84,200
+12%
Encounters
146
+8%
Collections
96%
+3%
Encounters · last 14 days
Chronic care

Chronic follow-up that happens

Recall rules put patients who are due or overdue on a worklist and reach them on the channels they use. Verto's workforce can chase recalls for you, with every outreach consent-gated.

Recall worklist
Consent-gated outreach
Verto recall missions
Helix · Operations
Revenue today
AED 84,200
+12%
Encounters
146
+8%
Collections
96%
+3%
Encounters · last 14 days
Workflow in action

A primary-care visit, fast

One continuous record threads the whole visit — every step writes to the same chart and ledger, so nothing is re-keyed or reconciled.

5steps,
one record
01
Step 01Read the brief
02
Step 02Consult with Verto listening
03
Step 03Order panels and prescribe
04
Step 04Sign once
05
Step 05Recall when due
Connected

Works with the systems you rely on

Primary care touches everything: labs, pharmacy, referrals and insurance. Helix keeps them on one record and connects to the regional exchanges and payers.

Verto scribe
Laboratory
Pharmacy
NABIDH
eClaimLink
Riayati
FAQ

Family Medicine EMR, answered

What is the Pre-visit Brief?

A one-page summary generated before the visit: clinical flags ranked by severity, today's services, problems, medications and allergies, a suggested agenda, open care gaps and recent visits. It is saved per visit and can be regenerated if the record changes.